Service

At much-net, the customer is always the centre of attention. Not only has this claim been written to our guidelines, but it has also been implemented in the operational business.

Our support specialists can be contacted personally by our customers via phone or e-mail or are available on-site to answer questions and solve problems.

Our lean organisation structure allows us to make swift and efficient decisions and to keep the  “way to our customers” as short and direct as possible.

PMS standard and customer-specific training programmes and workshops as well as trainings in special topics, consulting and individual programming as well as outsourcing round off the services offered by much-net.

We have approximately 30 years of experience in the market segment of standard software for financial service providers and offer project-based assistance to our customers: be it consultancy services or go-live and post go-live support on an ongoing basis.